Welcome to Zolvantrix. We arrange private jet charter services within Hong Kong and globally. This page explains how we gather, use, and shield your personal information when you browse or use our platform. We want you to feel comfortable while planning your travel with us.
Our practices align with the Personal Data (Privacy) Ordinance , also known as the PDPO, of Hong Kong. We also respect global guidelines, including standards required by major advertising platforms like Google. This document is a straightforward guide to help you manage your information.
Q: What Information Is Collected?
We only collect what is necessary to plan your flights and improve your digital experience. This information falls into two separate buckets:
First, there is personal data. When you request a flight quote or send an inquiry, you provide details like your full name, phone number, and corporate identity. We also save your email address to send updates. If you complete a booking, we collect traveler details, itinerary paths, and scheduling choices.
Second, we gather automated data. When you navigate our platform, your web browser transmits minor details. This includes your Internet Protocol address, browser type, device details, and operating system. We also look at how you navigate our pages, like which sections you view or how long you stay. This automated lookup uses small files called cookies. These files assist us in understanding what functions work well on our platform. They also remember your structural settings for future visits.
Q: How is My Data Used for Ads?
We use online advertising to reach individuals who want private travel options. We work with third-party networks, including Google, to display advertisements across the internet.
These networks use cookies and unique identifiers to display advertisements based on your past visits to our platform. For example, if you view a specific flight path on our page, you might see an advertisement for our services on another website later. This practice is known as remarketing.
You possess total control over this process. You can change your preferences at any moment. If you wish to stop targeted advertisements, you can visit the Google Ads Preferences page. You can also block cookies entirely through your own web browser tools. Turning off these files will not stop you from using our platform, though it might change how some features operate.
Q: Is my Data Safe?
We take data protection seriously and use multiple layers of defense to keep your details safe. We store your information on protected electronic systems with restricted entry. Only specific personnel who need the data to arrange your flights can view it.
When you share details through our online forms, we protect that transmission using encryption tools. This action prevents outside parties from reading your communications. We also review our data storage methods regularly to update our protection routines.
We do not sell your personal details to outside companies for marketing purposes. We only share information with partners directly involved in your trip, such as local airport handlers or aircraft operators. These parties receive only the specific facts required to execute your trip. We keep your information only as long as necessary to complete your travel arrangements or fulfill local statutory obligations in Hong Kong.
Q: Who Do I Contact?
If you have questions about your personal data, want to update your details, or wish to erase your information from our files under the PDPO rules, reach out to our team directly.
You can email our primary inbox at jet@zolvantrix.com. Our team operates from Monday through Friday, between 10:00 AM and 5:00 PM Hong Kong Time . We read every message and aim to respond to all data inquiries within three business days. Our customer assistance desk handles every single question with full clarity, complete transparency, and openness. We value your privacy and stand ready to assist your team with any regulatory data requests or updates you need today.